Troubleshooting missing system emails for invited users

Before proceeding, ensure you’re sending the invitation to the correct email address.
Double-check with the recipient to verify that the invitation hasn’t been filtered into their spam folder. Additionally, make sure you’re clicking the “Submit” button after adding the user.
If you’ve added a new user and they haven’t received the invitation email, you can resend it by following these steps:

1. Open the Team panel located at the top of the page.



2. Hover over the user for whom you want to resend the invitation and select the pencil icon from the menu on the right.



3. Click the Resend Invitation Email button.

Note: The button is only visible and functional for new users who have not yet logged in.